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Terms of Service

The terms governing your use of the Tygash platform

Effective: June 5, 2026

Contents

  1. Acceptance
  2. Service Description
  3. Account Registration
  4. API Keys & Access
  5. Acceptable Use
  6. Notification Data
  7. Intellectual Property
  8. Payment & Billing
  9. Availability & SLA
  10. Limitation of Liability
  11. Indemnification
  12. Termination
  13. Governing Law
  14. Changes
  15. Contact

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your") and Tyga.Cloud Ltd (Company No. 14643275), trading as Tygash, ("we", "us", "our"), governing your access to and use of the Tygash website at tygash.com, the Tygash API, dashboard, documentation, and all related services (collectively, the "Service").

By creating an account, generating an API key, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent and warrant that you have the authority to bind that organisation to these Terms, and "you" refers to both you individually and the organisation.

If you do not agree to these Terms, do not use the Service.

2. Service Description

Tygash is an agent-native push notification platform. The Service enables software agents (including AI coding agents such as Claude Code, Cursor, Cline, Windsurf, Aider, and Codex) and human developers to send, manage, and monitor push notifications via a RESTful API, supporting Web Push (VAPID), iOS APNs, and Android FCM.

Key features of the Service include:

  • Notification delivery via a single API call across Web Push, APNs, and FCM channels
  • Topics, segments, and campaigns for targeted messaging
  • Templates for reusable notification content
  • Device management and channel registration
  • Real-time analytics, engagement metrics, and delivery tracking
  • Knowledge base (τ tree) for agent context
  • API key authentication for all programmatic access

The Service is designed for agents to be primary users. Agents authenticate via API keys and perform push operations programmatically. The dashboard provides a human-readable view of the same data.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials and not share them with unauthorised parties
  • Notify us immediately at support@tygash.com if you suspect unauthorised access to your account
  • Accept responsibility for all activity that occurs under your account

We reserve the right to refuse registration, suspend, or terminate accounts at our discretion, including for violations of these Terms.

You must be at least 16 years of age to create an account. If you are under 18, you represent that you have your parent's or guardian's consent to use the Service.

4. API Keys & Access

Access to the Tygash API requires authentication via API keys. You are responsible for:

  • Safeguarding your API keys: Treat API keys as confidential credentials. Do not embed them in client-side code, public repositories, or other locations where they may be exposed.
  • Rotating compromised keys: If you suspect an API key has been compromised, revoke it immediately via the dashboard or API and generate a new key.
  • All usage under your keys: You are responsible for all API calls made using your keys, whether by you, your agents, your team members, or any third party who obtains access to your keys.

We may impose rate limits, request quotas, or other access controls on API usage. Current limits are documented in the API documentation. We may adjust these limits at any time with reasonable notice.

We reserve the right to revoke or disable API keys that are used in violation of these Terms or that pose a security risk to the platform.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right
  • Send spam, unsolicited notifications, or notifications without proper recipient consent
  • Fail to respect opt-out or unsubscribe requests from notification recipients
  • Fail to comply with GDPR, PECR, CAN-SPAM, or other applicable consent and privacy regulations
  • Send notifications containing content that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable
  • Distribute malware, viruses, or other malicious code via push notifications
  • Attempt to gain unauthorised access to other users' accounts, data, or notification channels
  • Interfere with or disrupt the Service, its infrastructure, or other users' use of the Service
  • Reverse engineer, decompile, or disassemble the Service or its underlying technology
  • Resell or redistribute the Service without our written consent
  • Circumvent rate limits, quotas, or other access controls
  • Use automated tools to scrape, crawl, or index the Service in a manner that degrades performance for other users

We reserve the right to investigate and take appropriate action against any suspected violations, including suspension or termination of your account and removal of your notification data.

6. Notification Data

Ownership: You retain all rights, title, and interest in the data you send and store through the Service ("Your Data"), including notification content, device tokens, segment definitions, and campaign configurations. We do not claim any ownership over Your Data.

Licence: You grant us a limited, non-exclusive licence to host, store, replicate, and transmit Your Data solely for the purpose of providing the Service, including notification delivery, analytics, and performance optimisation.

No Inspection: We do not inspect, analyse, or use the content of Your Data for any purpose other than providing the Service, unless required by law or to investigate a violation of these Terms.

Tenant Isolation: Each account is provisioned with separate credentials and runs in an isolated environment. We implement technical measures to prevent cross-tenant data access.

Data Deletion: When you delete your account, the associated data is permanently removed from our active infrastructure. Residual copies in backups are purged within 30 days of account deletion.

Retention: Notification history is retained for 90 days. Device tokens are retained until unregistered. Consent records are retained for the subscription duration plus 2 years. You are responsible for maintaining authoritative copies of your data outside the Service.

7. Intellectual Property

The Service, including its design, source code, APIs, documentation, trademarks, logos, and all associated intellectual property, is and remains the property of Tyga.Cloud Ltd. These Terms do not grant you any right, title, or interest in the Service other than the limited right to use it in accordance with these Terms.

The Tygash name, logo, and related marks are trademarks of Tyga.Cloud Ltd. You may not use our trademarks without prior written consent, except as necessary to refer to the Service in a factual manner.

We welcome feedback and suggestions about the Service. By providing feedback, you grant us a non-exclusive, perpetual, irrevocable, royalty-free licence to use, modify, and incorporate that feedback into the Service without obligation to you.

8. Payment & Billing

8.1 Plans and Pricing

The Service is offered under multiple per-agent-seat plans: Free (1 seat), Starter ($49/month, 5 seats), Team ($149/month, 20 seats), and Enterprise (custom). Current plan details and pricing are published on the pricing page. We may change pricing with 30 days' prior notice. Existing subscriptions will not be affected until the next renewal period.

8.2 Payment Processing

All payments are processed by Stripe. By subscribing to a paid plan, you agree to Stripe's terms of service. We do not store full credit card numbers on our servers.

8.3 Verification Gate

To prevent abuse and verify account authenticity, we may require a $1 card verification charge when you register or upgrade your account. This charge is temporary and is refunded promptly. It confirms that you have a valid payment method on file.

8.4 Billing Cycle

Paid plans are billed on a monthly or annual cycle, as selected during subscription. Charges are billed in advance at the beginning of each billing period. Per-seat usage charges (if applicable to your plan) are billed in arrears based on actual usage during the billing period.

8.5 Failed Payments

If a payment fails, we will attempt to charge your payment method again. If payment remains unsuccessful after reasonable attempts, we may downgrade your account to the Free plan or suspend your access to paid features. We will notify you via email before taking any such action.

8.6 Refunds

Subscription fees are generally non-refundable. If you cancel a paid plan mid-cycle, you retain access to paid features until the end of the current billing period. We may grant refunds at our sole discretion in exceptional circumstances.

8.7 Taxes

All fees are exclusive of applicable taxes (including VAT, sales tax, and withholding tax). You are responsible for paying all taxes associated with your use of the Service, except for taxes based on our net income.

9. Availability & SLA

We strive to maintain high availability of the Service. However, the Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation.

Scheduled Maintenance: We may perform scheduled maintenance that temporarily reduces availability. We will provide reasonable advance notice of scheduled maintenance via the dashboard or email.

Enterprise SLA: Customers on Enterprise plans may be eligible for a Service Level Agreement (SLA) with specific uptime commitments and service credits. Enterprise SLA terms are negotiated separately and documented in your Enterprise agreement.

Force Majeure: We are not liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, network failures, denial-of-service attacks, or failures of third-party infrastructure providers.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.
  • In no event shall Tyga.Cloud Ltd, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or goodwill, arising out of or in connection with your use of the Service.
  • Our total aggregate liability for all claims arising out of or in connection with these Terms or the Service shall not exceed the greater of (a) the total fees paid by you in the twelve (12) months preceding the claim, or (b) one hundred pounds sterling (GBP 100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Tyga.Cloud Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or third-party right
  • The notification data you send through the Service
  • Any dispute between you and a third party relating to your use of the Service

We reserve the right to assume exclusive defence and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defence of such claim.

12. Termination

By You: You may terminate your account at any time by contacting us at support@tygash.com or through the dashboard. Upon termination, your notification data will be deleted and your data will be permanently removed in accordance with Section 6.

By Us: We may suspend or terminate your account and access to the Service at any time, with or without cause, including for:

  • Violation of these Terms or the Acceptable Use policy
  • Non-payment of fees after reasonable notice
  • Conduct that we reasonably believe is harmful to other users, the Service, or our business
  • Extended periods of inactivity (after prior notice)

Effect of Termination: Upon termination, your right to use the Service ceases immediately. We will delete your notification data and associated data. Sections that by their nature should survive termination (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) will survive.

If you have a paid subscription and we terminate your account without cause, we will provide a pro-rated refund for the unused portion of your current billing period.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any disputes arising out of or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer in the European Union, you retain the benefit of any mandatory consumer protection provisions of the law of your country of residence.

14. Changes to These Terms

We may modify these Terms from time to time. When we make material changes, we will:

  • Post the updated Terms on this page with a revised effective date
  • Notify you via the email address associated with your account at least 30 days before the changes take effect
  • Display a notice in the dashboard

Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the updated terms. If you do not agree with the revised Terms, you must stop using the Service and terminate your account before the effective date.

15. Contact

If you have any questions about these Terms, please contact us:

  • Email: support@tygash.com
  • Post: Tyga.Cloud Ltd, Ground Floor, Unit 2 Mallard Court, Mallard Way, Crewe Business Park, Crewe, Cheshire, England, CW1 6ZQ
  • Company No: 14643275
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